Accounts Receivable Specialist

DeWitt LLP seeks a full-time Accounts Receivable Specialist for its Madison, Wisconsin, location. A DeWitt employee must be a team player, detail-oriented, have a proven work ethic, and have excellent communication skills. Savvy technical skills, professionalism, and the capability to manage workflow will make you a well-rounded candidate.

Duties and Responsibilities

• Processes cash, checks, ACH/wire, and credit card payments

• Ensure timely and accurate application of customer payments

• Address and solve client questions and issues

• Troubleshoot and resolve payment discrepancies

• Keep an accurate record of client accounts and outstanding balances

• Prepares and processes paperwork for client refunds and write-offs

• Reconcile and validate debit accounts to ensure the credibility of payments

• Issue receipts for received payments when requested

• Securely and confidentially handle client data and payment information

• Provides credit references

• Backup to the Billing Specialist and Conflict Specialist roles

• Additional support to the accounting team when needed

DeWitt recruits and retains based on its four Core Values: Dedication to Excellence, Team is Always a Priority, Be a Problem Solver, and Commitment to Positive Character. DeWitt maintains a culture where people thrive and grow professionally.

Members of our Firm enjoy the following benefits, each with its own criteria for eligibility:

• 401(K) plan with no waiting period for eligibility

• Profit-sharing contributions based on earnings with immediate full vesting

• Health insurance

• Short-term and long-term disability insurance

• Life insurance

• Voluntary dental, vision insurance, and supplemental life insurance

• Medical flexible spending and dependent care accounts

• Accrued Paid Time Off

• Paid holidays

DeWitt LLP is an Equal Opportunity Employer

Qualifications and Education Requirements

Associates Degree, High School Diploma, GED Equivalent, or job-related experience

Preferred Skills

• Strong communication, including writing, speaking, and active listening

• Great customer service skills, including interpersonal conversation, patience, and empathy

• Good problem-solving and critical-thinking skills

• Organization, time management, and prioritization abilities

• Ability to be discreet and maintain the security of client information

• Effective computer skills to use time and billing software in a timely and efficient manner

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