CRM Solutions Architect

Ellsworth Corporation

Ellsworth,Germantown,Germantown, WI 53022, USA
Title CRM Solutions Architect
Job Category: Information Technology
Risquisition Number: CRMSO002778
Posted: April 7, 2025
Full-Time
Ellsworth-Germantown Germantown, WI 53022, USA

Job Details
Description

What does a cell phone in your pocket, a spaceship, and an electric vehicle have in common?

Ellsworth Adhesives specs in materials in each of those products!

Ellsworth Corporation, a global, industry leading distributor of specialty chemicals and equipment and adhesive manufacturer currently has a CRM Solutions Architect opportunity at Ellsworth Adhesives. This role reports into our corporate headquarters located in Germantown, WI.

Are you a seasoned CRM Solutions Architect? Want to continue to grow your career? This is an exciting time to be a part of Ellsworth, come join our team!

Ellsworth Corporation is a family-run company that has had continuous growth for over 50 years. We are an industry-leading global distributor, manufacturer, and packager of adhesives used by cell phone, medical device, space/aerospace, and electric vehicle industries! Click here to see our state-of-the-art facility and distribution center and learn more about our business, and here to find out more about the industries we serve, and here to learn about our consumer and manufacturing divisions.

You will architect and implement Customer Relationship Management (CRM) solutions that enhance our customer relationship and experience management capabilities. You will also collaborate with various business units to ensure the CRM system meets the business requirements and is effectively integrated with other IT systems.

Responsibilities
Leads the design and implementation of Microsoft Dynamics CRM solution to ensure it meets the organization's needs.Understands current business processes and workflows to identify areas for improvement and recommends/designs solutions.Develops customizations and extensions to enhance CRM functionality.Designs and implements integration solutions to connect Microsoft Dynamics CRM with other business applications.Ensures data flows between systems are reliable, secure, and efficient.
PERKS & BENEFITS

As an industry leader, we offer a competitive wage, bonus plan, and a comprehensive benefit package which includes Health, Prescription, Dental, Vision, Life, Disability, Flexible Spending, 401(k), Employee Assistance, Paid Time Off and Holidays, Wellness Program, Social Events, Community Involvement and much more! Click Here for a summary of Employee Benefits.

Qualifications
5+ years of experience as a CRM Developer or similar roleBachelor's degree in Data Science, Information Technology, Business Analytics, or a related field. Other combinations of education and experience may be consideredCertification in Microsoft Dynamics 365 preferredProven experience in planning and leading Microsoft Dynamics CRM implementations, upgrades, enhancements and integrations.Proven experience with Microsoft Dynamics 365 CRM, Power Apps, Power Automate, and Power BI.Advanced skills in Microsoft Office Suite. Advanced troubleshooting and problem-solving skills. Experience in user training and developing training materials. Knowledge of data governance principles and best practices. Strong communication and interpersonal skills. Ability to work independently and as part of a team.
#CORP #CRM #MSDynamics

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Equal employment opportunity, including veterans and individuals with disabilities.

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