Description:
The AR/AP Lead will oversee the accounts receivable and payable teams, ensuring timely and accurate processing of vendor invoices and payments as well as collecting on customer accounts. This role involves managing the day-to-day operations of the shared services department, providing guidance and support to the team, and ensuring compliance with company policies and procedures. As part of the finance shared services team, you will provide support for US domestic business units. This individual must have strong IT systems knowledge due to the use of invoice automation software (Basware) and to support invoice processing in multiple ERP systems.
Key Responsibilities & Duties:
Supervise Team: Lead and mentor a team of specialists, providing training, support, and performance feedback.Utilize multiple ERP systems for portfolio management and account/payment reconciliation.Make informed decisions regarding credit hold releases following the DOA process and serve as key contact to drive resolution.Communicate effectively with customers to resolve overdue accounts, disputes, and billing discrepancies.Collaborate with sales, customer service, and finance teams to resolve discrepancies and provide updates.Oversee accurate and timely processing of invoices, ensuring proper purchase order matching, coding and approval.Manage the execution of payment runs, including checks, ACH, and wire transfers.Maintain positive relationships with vendors, addressing any issues or discrepancies promptly.Oversee the reconciliation of accounts payable transactions and resolve any discrepancies by collaborating with vendors, buyers, and the business.Prepare and analyze reports, providing insights and recommendations to management.Ensure adherence to internal controls, company policies, and regulatory requirements.Identify opportunities for process improvements and implement best practices to enhance efficiency and accuracy.Perform other related duties as assigned.
The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.
Competencies:
• Customer Service: Manages difficult or emotional customer & vendor situations; Responds promptly to customer & vendor needs; Solicits customer feedback to improve service; Consistently meets commitments to customers.
• Ethics: Maintain integrity and uphold organizational values.
• Teamwork: Collaborate effectively with team members and other departments.
• Analytical Skills: Analyze discrepancies and resolve issues efficiently and make effective recommendations/decisions. Brings different viewpoints into the decision-making process.
• Problem Solving: Identify and resolve problems in a timely manner. Considers the future in making decisions.
• Planning and Organizing: Prioritize tasks and manage time effectively.
• Adaptability: Adapt to changes in the work environment and manage competing demands.
• Quality Management: Ensure accuracy and thoroughness in all tasks.
• Interpersonal Skills: Communicate effectively with team members and vendors. Adjusts for cultural differences.
Requirements:
• Education: Bachelor's degree in finance, accounting, or a related field; Associate degrees will be considered with prior years of experience.
• Experience: Minimum of 5 years of experience in accounts payable or accounts receivable in a corporate environment, with at least 2 years in a supervisory or lead role.
• Industry Experience: Experience in a manufacturing environment with 2 and 3-way purchase order matching.
• Communication: Excellent written and verbal communication skills.
• Technology: Proficiency with Microsoft Office Suite, particularly Excel. Familiarity with ERP systems (e.g., QAD, Oracle) and invoice automation software (e.g., Basware). Exposure to customer payment portals for invoice tracking and resolution. Exposure to Dun & Bradstreet credit products.
• Accounting Knowledge: Basic understanding of accounting functions, including GL coding.
Benefits:
• Comprehensive health benefits package (medical, dental, vision, etc.) for positions of 30 hours or more per week.
• Health Savings Account with annual employer contribution.
• Company provided Life Insurance, Accidental Death and Dismemberment, and Short-Term Disability.
• Voluntary Life Insurance, Spousal Life, Child Life, Critical Illness, Accident, and Long-Term Disability.
• 401(k) with matching contribution that is fully vested from day one.
• Generous amount of PTO, plus 14 paid Holidays.
• Tuition reimbursement and scholarship opportunity.
• $250 in Lifestyle Reimbursement Account upon completion of annual physical.
• Wellness program with monthly themes, quarterly challenges, onsite flu shot clinics and biometric screenings.
• Clean and safe work environment.
Equal Opportunity Employer: We are proud to foster an inclusive and diverse workplace culture. We are an equal opportunity employer and are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or any other characteristic protected by applicable federal, state, or local law. We value diversity and believe that a diverse and inclusive workforce is essential to drive innovation, foster creativity, and achieve success. We welcome and encourage applications from individuals of all backgrounds and are dedicated to ensuring a fair and equitable recruitment and employment process for everyone.
Equal employment opportunity, including veterans and individuals with disabilities.
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